Amidst an increasingly fast work rhythm, maintaining a healthy diet often becomes a distinct challenge for employees. Long working hours, high mobility, dynamic targets, and the habit of eating in a rush make many people no longer truly listen to their own body’s signals.

The World Health Organization (WHO) asserts that an unbalanced diet can increase the risk of various health problems, ranging from chronic fatigue to metabolic diseases in the long term.

Similarly, the Harvard T.H. Chan School of Public Health mentions that portion control, food quality, and consistency in meal times play a major role in maintaining energy and focus throughout the workday.

This issue becomes increasingly relevant in high-activity work environments, such as in the Indonesian FMCG Distribution industry, where field employees and operational teams are required to always be alert, focused, and possess excellent stamina.

Employee Life: Between Targets, Mobility, and Eating Habits

In an employee’s daily life, eating is often no longer about the body’s needs, but merely a pause between meetings, travel, or operational targets. Not infrequently, eating is done because it is “time to eat,” not because of genuine hunger, or conversely, involves overeating as a response to stress.

This condition can directly impact work performance. A body that lacks energy or, conversely, is burdened by unbalanced intake will affect concentration, mood, and productivity. Therefore, an understanding of the difference between physical hunger and emotional hunger, portion control, and a healthy diet mindset becomes important to implement realistically in the professional world.

Borwita’s Commitment to Supporting Employee Health

As a growing Indonesian Distribution company, Borwita believes that sustainable performance begins with healthy people, both physically and mentally. This commitment is realized not only through work systems and corporate culture but also through learning spaces relevant to employee needs.

On Thursday, December 18, 2025, Borwita once again held a Public Training Health Series titled: “Diet Happy, Body Healthy! The Right Eating Habits are the Key to a Healthy Body.”

This training was guided by Ruthy, S.Gz., RD, a Nutritionist from RSUP Nasional Dr. Cipto Mangunkusumo, who invited participants to understand that a diet does not have to be torturous; rather, it can be undertaken consciously, balanced, and sustainably.

From Mindset to Daily Practice

In this session, participants were invited to rebuild their mindset regarding diet, understand types of hunger, and learn simple ways to manage food portions based on hand measurements. This approach makes the material feel close to work reality, easy to apply at the office, during business trips, or amidst a busy schedule.

The discussion was active, with various questions regarding eating habits, the challenges of maintaining a healthy lifestyle amidst work, and tips for realistic consistency.

Small Steps Toward Healthier Performance

Through the Public Training Health Series, Borwita hopes to continue being a shared learning space that encourages awareness of the importance of health as a foundation for productivity. For Borwita, business growth goes hand in hand with the growth of the quality of life of the people within it.

With a healthier body, maintained focus, and balanced energy, every employee can fulfill their role more optimally, today and in the future.

Research in management and organizational psychology shows that coworker support and a supportive work environment significantly increase job satisfaction, reduce emotional exhaustion, and strengthen work engagement. These findings reinforce the idea that “heroism” does not always come in a grand or dramatic form, it often appears through small, everyday acts of support from the people around us.

In the fast-paced activities of an FMCG distribution company like Borwita, ranging from pursuing targets, ensuring accurate distribution processes, to maintaining strong customer relationships, we are never truly working alone. There are always individuals who act as motivators, stabilizers, and supporters throughout the journey.

Heroes Within the Fast-Paced World of Distribution

Consistent with research highlighting the importance of social support in the workplace for sustaining job satisfaction and preventing burnout, working in the distribution industry means operating within a highly dynamic workflow: logistics coordination, warehouse preparation, order validation, and ensuring timely deliveries.

Within this rapid rhythm, acts of heroism often emerge quietly and without recognition, such as:

• Warehouse teams who start their day before sunrise to ensure inventory is ready, organized, and aligned with customer demand. Without their dedication, the wheels of distribution would not move as smoothly as they do.
  
• Sales professionals who remain positive amid challenges, meeting numerous customers each day, responding to their needs, and maintaining strong relationships. Their role is vital in preserving trust between brands and consumers.
  
• Colleagues who consistently step in to help, covering shifts when someone is unavailable, assisting with urgent tasks, or simply offering encouragement on difficult days. They are more than coworkers; they are a support system.

Real-life examples can be found in individuals like Mr. Sukron, who begins each day by preparing his child for school before working tirelessly as the backbone of his family. Or the HR team, who willingly become listeners and companions for employees navigating challenges in the workplace. They may never stand in the spotlight, but their impact is deeply felt.

Small Actions, Big Impact: The Essence of Everyday Heroes

Occupational psychology research shows that social support in the workplace fosters a sense of safety, belonging, and satisfaction, ultimately enhancing motivation, organizational engagement, and productivity.

The concept of Everyday Heroes reminds us that heroism does not need to be expressed through extraordinary acts. Often, it is the small gestures, willingness to help, and sincere care that create the most meaningful change.

When we feel exhausted, a colleague’s encouragement can transform the day. When workloads pile up, a small act of assistance can make everything feel lighter. When we feel stuck, a single word of support can push us forward. These are the moments that make work more meaningful, warmer, and more human.

Aligned with Borwita’s Values: Heart, Mind, and Action

Borwita’s core values, which emphasize balance between heart, mind, and action, are closely aligned with academic findings on the importance of social environments and workplace support.

• Heart: Offering sincere help without expecting recognition.
  
• Mind: Making thoughtful decisions and seeking solutions, even under pressure.
  
• Action: Delivering the best for customers and colleagues, even beyond expectations.

These values shape Borwita’s culture as a Distributor in Indonesia that focuses not only on performance, but also on the people behind it.

#EverydayHeroesBorwita: Appreciating the Heroes Around Us

Supported by research showing that social support and mutual care among colleagues have a profound impact on well-being and performance, the #EverydayHeroesBorwita campaign is more than just a slogan. It is a call to notice, appreciate, and celebrate those who often go unseen.

Gratitude often arises when we recognize how meaningful someone’s presence has been in our work journey, through support, collaboration, or encouragement.

Heroes are not always those who stand on big stages or receive public recognition. Heroes can be:

• colleagues who are always ready to help,
  
• field teams who work tirelessly behind the scenes,
  
• leaders who guide with sincerity,
  
• or even family members who continuously support our struggles.
  

Through Everyday Heroes Borwita, we are invited to celebrate them, because within every small act driven by sincerity lies the power to inspire and create change.

It is time to pause and say:
“Thank you for being a hero in my life.”

A Strategic Competency for Professional Excellence

Effective communication is a critical competency in today’s modern workplace. As organizations operate in increasingly dynamic, digital, and cross-functional environments, communication has evolved beyond the ability to speak or convey information. It is now a strategic capability, enabling clarity, alignment, and impactful collaboration across all levels of the organization.

According to the LinkedIn Workplace Learning Report, communication remains one of the most in-demand soft skills globally.

Similarly, insights from the Harvard Business Review highlight that ineffective communication is a key factor contributing to reduced team productivity and weakened cross-functional collaboration.

These findings reinforce a crucial reality: effective communication is no longer optional—it is foundational to organizational performance, leadership, and operational excellence.

Communication skills can’t be used as additional skills. However,  in fast-paced industries such as FMCG distribution, where precision, speed, and coordination are essential, communication acts as the bridge that connects ideas, people, and processes. To better understand its significance, below are several reasons why communication is indispensable in the workplace.

Why Effective Communication Matters

1. Enhances Clarity and Minimizes Operational Risks

The Project Management Institute reports that 56% of project failures stem from poor communication.

In an industry characterized by high-volume operations and strict timelines as in FMCG , clear communication plays a vital role in reducing errors, accelerating execution, and ensuring alignment across teams.

2. Enables Ideas to Be Delivered Persuasively

Innovation often begins with great ideas. However, the organization only benefits from these ideas when employees can articulate them clearly, persuasively, and in a structured manner. Effective communication ensures ideas are not only expressed but understood, evaluated, and acted upon.

3. Strengthens Confidence in Professional Interactions

Clear and confident communication contributes significantly to professional credibility. Whether presenting to stakeholders, coordinating with operational teams, or engaging with customers, well-delivered messages enhance trust and support better decision-making.

4. Builds Stronger Collaboration Across Teams

Teams with effective communication practices demonstrate higher adaptability, faster decision-making, and improved problem-solving capabilities. This aligns with the collaborative nature of modern organizations, where success relies on seamless cross-functional synergy.

Beyond its strategic value, communication also shapes daily work dynamics. In Borwita, constant interaction occurs across departments, generations, and locations. To support these interactions, the Communication Series was designed to equip employees with practical tools for clear, structured, and respectful communication.

Communication in the Modern Workplace:

Today’s professionals are expected to:

• communicate naturally and confidently,
  
• deliver concise and structured messages,
  
• manage nervousness when presenting,
  
• demonstrate credibility through tone, body language, and presence,
  
• and articulate ideas persuasively in various business settings.
  

In the FMCG distribution industry where speed and accuracy are essential effective communication is a critical enabler of business continuity and process optimization.

Effective Communication Practices for the Borwita Work Environment

Borwita’s operations across branches, warehouses, and the head office require a high degree of coordination. Clear communication ensures tasks are executed efficiently and cross-functional partnerships operate smoothly. Through the Communication Series with Miss Novia, several important principles were emphasized:

1. Understand Your Role Before Communicating

Each function within the organization carries distinct responsibilities. Communication becomes more targeted and effective when employees understand their roles whether as decision-makers, implementers, or information providers.

2. Use Clear, Direct, and Precise Language

In fast-moving operations, ambiguous instructions can result in delays and errors. Short, specific messages minimize miscommunication across sales, logistics, finance, and warehouse teams.

Example discussed during the session:

Instead of: “Please process this as soon as possible.”

Better: “Please process this DO before 11 AM because the truck loading starts at 12 PM.”

Clear instructions accelerate execution and reduce unnecessary follow-ups.

3. Adapt Communication Style to the Audience

Borwita’s workforce spans multiple generations, Gen Z, Millennials, and experienced senior employees. Each group has distinct communication preferences:

• Gen Z prefers concise, fast, and visual communication.
  
• Millennials appreciate context and strategic reasoning.
  
• Senior team members value detailed processes and careful explanation.
  

Adapting communication style ensures messages are received accurately and interpreted correctly.

4. Apply the Three-Step Communication Technique

A key method emphasized during the session was the Three-Step Communication Technique:

1. Think — Define the purpose of the message before speaking.
   
2. Speak — Communicate clearly, concisely, and in a structured format.
   
3. Confirm — Ensure the message is understood, through verbal or non-verbal cues.
   

This technique is particularly effective for meetings, coordination, and daily operational briefings.

5. Communication Is a Skill That Improves with Practice

Similar to other competencies, communication strengthens through consistent practice. By seeking feedback, observing others, and continuously refining one’s approach, employees can elevate their communication effectiveness, leading to improved teamwork and stronger internal relationships.

Communication involves more than speaking. It is the ability to understand, articulate, and ensure that messages are accurately received. At Borwita, strong communication is one of the pillars supporting operational speed, cross-functional collaboration, and superior internal and external service.

Through the Communication Series, employees are reminded that effective communication is not innate, it is cultivated. As we sharpen this skill, we not only enhance our individual performance but also contribute meaningfully to the growth and success of the organization.

Ultimately, effective communication moves us closer to our shared goal: working more cohesively, moving more efficiently, and progressing further together as One Borwita.

Introduction: Why Mental Health Matters More Than Ever

Mental health is no longer just a public health or social issue, it’s a crucial factor that influences how people work, connect, and thrive. In Indonesia, the prevalence of emotional and mental health disorders has increased from 6% in 2013 to 9.8% in 2018, showing a rising need for support and awareness among individuals. (Source: PMC Journal)

In the workplace, poor mental health affects not only mood but also focus, motivation, collaboration, absenteeism, and overall productivity. Organizations that care about emotional wellbeing are not just being empathetic, they’re being strategic. (Source: Grant Thornton)

Emotional Regulation: What It Means and Why It Matters

Emotional regulation refers to one’s ability to recognize, understand, and manage emotional responses in healthy, constructive ways. (Source: Medical News Today)

In a work setting, this skill becomes a foundation for strong communication, effective teamwork, and resilience under pressure. Research shows that employees with good emotional regulation experience higher job satisfaction, stronger relationships, and better performance outcomes. (Frontiers in Psychology)

On the other hand, unmanaged emotions can lead to interpersonal conflicts, lower motivation, and burnout, all of which hinder both individual and organizational growth. (Alchemist Blog)

Mental Health in the Workplace: Why Employees Matter

Organizations that prioritize mental health create a culture where employees feel seen, heard, and supported.
A mentally healthy workplace allows people to express emotions safely, seek help without stigma, and maintain motivation even under challenging circumstances.

Key strategies for promoting workplace mental wellbeing include:

• Building awareness about emotional health and resilience
• Offering access to mental health programs and training
• Encouraging open conversations about stress and work-life balance
• Developing empathetic leadership and psychologically safe environments

Studies have found that mental health promotion directly supports employee motivation, productivity, and organizational effectiveness. (ResearchGate Study)

Public Training: “Manage Emotions, Stay Calm” by Borwita Citra PrimaOn October 16, 2025, Borwita Citra Prima held a public training session titled

“Manage Emotions, Stay Calm”, featuring Olphi Disya Arinda, M.Psi., Psychologist, CCTS-I (Clinical Psychologist for Adults).

The session attracted hundreds of Borwita employees from various divisions across Indonesia, all eager to learn practical ways to understand and manage their emotions in everyday work life.

Subtopics covered included:

• Understanding emotional states and how they arise
• Recognizing the role of emotions in daily life and decision-making
• Learning effective techniques for emotional regulation

Through engaging discussions and interactive learning, participants gained valuable insights into recognizing their emotional triggers, maintaining balance during stressful situations, and communicating with empathy.

The training successfully raised awareness about the importance of emotional wellbeing at work, helping employees develop healthier responses to challenges and maintain a calm, solution-oriented mindset.

Key Takeaways: A Commitment Beyond One Session

Mental health and emotional balance are not merely personal issues; they are organizational priorities that shape culture and performance.

By hosting initiatives like “Manage Emotions, Stay Calm,” Borwita Citra Prima reinforces its commitment to fostering a supportive and healthy work environment — one where employees can perform at their best while maintaining emotional stability.

Moving forward, Borwita continues to:

• Integrate emotional wellbeing programs into employee development
• Encourage open and stigma-free discussions around mental health
• Create sustainable initiatives that strengthen psychological safety and resilience

When employees feel emotionally supported, they don’t just work better — they live better. And when people thrive, so does the organization.

In today’s world, earning an income alone is not enough to ensure long-term financial stability. Without proper financial planning, individuals can easily fall into cycles of debt, impulsive spending, and unpreparedness for unexpected expenses.
According to Prudential, personal finance includes managing income, expenses, savings, investments, and protection—allowing people to make wise financial decisions that help them achieve life goals.

For example, low financial literacy often becomes a major barrier preventing people from starting to invest or choosing the right financial instruments. A study from Jurnal Bisnis Lombok found that good financial literacy helps individuals manage debt wisely, save consistently, and make sound investment decisions—ultimately leading to long-term financial stability.
(Source: jurnal.bisnislombok.ac.id)

In Indonesia, the Financial Services Authority (OJK) and various financial institutions continue to promote financial literacy and inclusion so that more people can gain access to safe and suitable financial products that match their risk profiles.

With a strong foundation in personal finance management, investment becomes the next important step—helping individuals grow their assets, beat inflation, and achieve their financial goals.

Basic Investment Principles for Beginners

Before diving into Borwita’s public training theme, here are several key investment principles worth keeping in mind:

1. Fight inflation and preserve the value of money

Money that is only saved (not invested) will lose value over time due to inflation. Investment helps maintain or even grow that value.

2. Match investment instruments with your risk profile and time horizon

For beginners, relatively safe and accessible instruments—such as money market or fixed income mutual funds—can be a good starting point.
Understand the liquidity (how quickly your funds can be withdrawn if needed) and legality of your chosen products. Make sure they are supervised by OJK or other trusted institutions.

3. Consistency matters more than large sums

You don’t need a big salary to start investing. Small but consistent contributions can make a significant impact over time.

4. Diversify and manage risks

Never “put all your eggs in one basket.” Spread your investments across multiple instruments to minimize potential losses.

5. Define your financial goals first

Whether it’s for an emergency fund, children’s education, retirement, or buying a home—your goals will determine the right instruments, time frame, and investment strategy.

Borwita Public Training: Start Investing Now—A Beginner’s Guide to Building Assets

On Saturday, September 13, 2025, Borwita held a public training session titled “Start Investing Now: A Beginner’s Guide to Building Assets.”
The event was designed for beginners who wish to start their investment journey with strong foundational knowledge and a clear sense of direction.

The keynote speaker was Melvin Mumpuni, CEO & Founder of Finansialku, a well-known financial planner and educator in Indonesia. He shared practical and actionable insights, especially for employees taking their first steps into investing.

Key Topics Covered

1. Investment as a Tool to Beat Inflation and Achieve Financial Goals

Melvin emphasized that investing is not merely about chasing high returns—it’s about preserving purchasing power and preparing for future needs, such as buying a home or funding education.

2. Safe, Affordable, and Beginner-Friendly Investment Instruments

Participants were introduced to several options they could explore:

• Mutual funds (money market, fixed income)
• Corporate or government bonds
• Gold or other precious metal instruments
• Capital market instruments with moderate risk profiles

Melvin reminded everyone that “safe” doesn’t mean “risk-free.” The key is finding what suits one’s understanding and risk tolerance.

3. The Power of Consistent Investing

One of the most crucial takeaways: successful investing isn’t about how much you invest, but how regularly you do it.
Melvin encouraged participants to start now—no matter their salary level—and stay committed over time.

4. Practical Tips and Hands-On Insights

Participants also learned how to diversify their portfolios, identify ideal entry or exit times, and monitor their investment performance effectively.

Benefits for Borwita Employees

The webinar received positive feedback from Borwita employees. They gained valuable takeaways such as:

• A clearer, structured understanding of the investment world
• First-hand learning from an experienced financial practitioner
• The ability to recognize and avoid high-risk or misleading investment offers
• A long-term mindset: investing is not a “get-rich-quick” scheme but a deliberate, goal-driven process

Starting early allows employees to build productive assets and strengthen their financial stability for the future. However, without proper understanding, the risks can easily outweigh the rewards.

Borwita’s event, “Start Investing Now: A Beginner’s Guide to Building Assets,” featuring Melvin Mumpuni, marks an important step toward improving employees’ financial literacy—empowering them to make wiser, more sustainable financial decisions.

In today’s ever-evolving business landscape, companies need more than just technically skilled employees, they need leaders who can inspire, guide, and drive their teams toward greater results.
According to the Center for Creative Leadership, coaching-based leadership has been proven to enhance both individual and team performance by focusing on empowerment, constructive feedback, and the development of potential. (ccl.org)

For Borwita Citra Prima, a leading Distributor FMCG Indonesia with nationwide operations, leadership development is one of the key pillars to ensure the company’s sustainability and long-term growth.What Is the STAR 2.0 Program?

STAR (Shaping Talent for Achieving Result) 2.0 is Borwita’s internal acceleration program designed to equip the company’s top talents with essential leadership, managerial, and growth mindsets to achieve impactful results.

As the second generation of the original STAR program, which successfully developed many of Borwita’s outstanding leaders, STAR 2.0 comes with an even stronger approach through a combination of offline and online training, coaching, and experiential learning.

This Year’s Highlight: Coaching Style Leadership Training

One of the main highlights of this year’s STAR 2.0 program is the offline training themed “Coaching Style Leadership.”

The training aims to:

• Equip participants with coaching skills to guide their teams effectively.
• Build an empowering leadership approach rather than a directive one.
• Teach how to give meaningful feedback, practice active listening, and foster trust within the team.

Through this method, participants are expected not only to understand leadership concepts in theory but also to immediately apply a coaching-based leadership style that encourages team growth and collaboration.

Borwita’s Aspirations through STAR 2.0

Through the STAR 2.0 program, Borwita hopes its internal talents can:
✅ Develop their potential to become Borwita’s future leaders.
✅ Apply coaching-based leadership within their STAR journey.
✅ Serve as role models who uphold Borwita’s core work culture: integrity, collaboration, and result orientation.

Aligned with the company’s vision to become a world-class distributor, Borwita believes that the greatest investment lies in developing talents from within.

A Journey to Shape the Future Leaders of Borwita

STAR 2.0 is more than just a leadership acceleration program, it’s a journey to shape Borwita’s future leaders.
Through this initiative, Borwita reaffirms its commitment to nurturing leaders who are ready to face the challenges of the FMCG distribution industry and lead the company toward sustainable success.

In today’s workplace, the look and feel of a presentation or design often determines whether our message is delivered effectively or not. A study from Harvard Business Review found that strong visuals can increase audience understanding by up to 89% compared to plain text. This shows that design is not only about aesthetics, but also about communication effectiveness.

Additionally, according to research by the Social Science Research Network, around 65% of people are visual learners they absorb information more easily through images or visuals rather than long blocks of text. Clearly, a “good-looking” presentation helps messages become easier to understand, remember, and impactful.

The challenge is that not everyone has a design background. Professional design software can feel complex and requires long hours of learning. This is where online design platforms step in offering a faster, easier, and more practical way to create.

One of the most popular platforms is Canva. With its simple interface and drag-and-drop features, Canva allows anyone even beginners to create everything from posters and social media content to professional business presentations. According to Shopify, Canva is now used by more than 200 million people across 190 countries. Its popularity comes from ease of use, thousands of ready-to-use templates, and team collaboration features that make work more efficient.

What’s more, TIME reports that Canva continues to innovate with AI-powered features such as Magic Studio, which makes the design process faster and more creative.

Borwita Public Training: Basic Canva

Recognizing this trend, Borwita took the initiative to hold a Public Training on Basic Canva last August. The training was conducted online and attended by many employees from various Borwita branches.

The training covered essential Canva skills, including:

• Creating a blank canvas
• Adding design elements
• Modifying text
• Exporting finished work
• Sharing designs with colleagues

Beyond theory, participants were also given practical assignments: creating a simple design and sharing it on their personal social media. This way, employees could immediately apply what they learned while also showcasing their creativity.

Canva stands as an accessible, fast, and inclusive design solution. From creative individuals to large companies, anyone can produce professional-quality designs without having to be a professional designer.

Through this Canva training, Borwita aims to empower employees to become more creative, productive, and confident in creating visual content—both for work and personal development. Because at Borwita, investing in employee skills is seen as a key foundation to growing together.

Every year, the month of August is a highly anticipated moment for the people of Indonesia. The celebration of Indonesia’s Independence Day is not only about remembering the struggles of national heroes, but also about fostering unity and togetherness across all levels of society. One of the most iconic traditions is the 17th of August competitions (Lomba Agustusan), which consistently spark enthusiasm whether in neighborhoods, communities, or even the workplace.

Indonesia’s Independence Day, commemorated annually on August 17, is a symbol of the nation’s long struggle for freedom. The Ministry of Education, Culture, Research, and Technology (Kemendikbudristek) emphasizes that Independence Day celebrations are not only historical in nature, but also serve as a reminder to strengthen patriotism, unity, and the spirit of mutual cooperation (gotong royong).

According to the State Secretariat of the Republic of Indonesia, the annual Independence Day theme is carefully designed to remind citizens of the importance of solidarity and collaboration in facing modern challenges.

In communities across Indonesia, Independence Day is marked by festive competitions. Children, teenagers, and adults alike participate enthusiastically in various games, each event reflecting values of teamwork, sportsmanship, and unity the true identity of the Indonesian people.

As explained by the Ministry of Communication and Information Technology (Kominfo), these simple competitions play an effective role in building social bonds, while also serving as a reminder of the nation’s enduring spirit of resilience.

Interestingly, the same spirit of Independence is also reflected in professional environments. Many companies embrace the Independence Day celebration as a way to build stronger employee engagement. Beyond competitions, the occasion is used to foster collaboration, creativity, and solidarity among employees.

Strong employee engagement has been proven to increase both productivity and overall workplace happiness, as highlighted in Gallup’s global research. The research emphasizes the importance of employees having an emotional connection with their organization.

Borwita’s Commitment to Unity and Growth

As one of the leading FMCG distributors in Indonesia, Borwita Citra Prima embraces Independence Day as a valuable opportunity to strengthen its culture of collaboration. Through the Semarak Kemerdekaan celebration, Borwita invited employees across the company to participate in activities that were not only enjoyable but also deeply meaningful.

This celebration stands as tangible proof that the values of unity and perseverance live on not only in broader society, but also within Borwita’s company culture.

Independence is not solely about remembering the past it is about how we bring the values of unity, collaboration, and resilience to life in the present. Through various celebrations, whether in communities or within workplaces, the spirit of independence continues to be passed down from one generation to the next.

At Borwita, this spirit is alive and well, inspiring employees to continue striving, collaborating, and giving their very best contributions for the nation.